Refund Policy
Last updated: May 30, 2026
Doxsify is operated by Nexlify Labs Ltd. This Refund Policy applies to Doxsify services provided under Nexlify Labs Ltd.
30-Day Guarantee
Full refund within 30 days of purchase
Fast Processing
Refunds processed within 5-10 business days
No Questions
We honor refund requests without interrogation
Our order process is conducted by our online reseller Mollie.com. Mollie.com is the Merchant of Record for all our orders. Mollie provides all customer service inquiries and handles returns.
1. 14-Day Money-Back Guarantee
We offer a 14-day money-back guarantee for all Pro subscriptions. If you're not satisfied, contact us within 14 days of your purchase date for a full refund.
2. How to Request a Refund
To request a refund, email us at support@docukit.site with your order details and reason for refund.
3. Processing Time
Refunds are processed within 5-10 business days and will be credited to your original payment method.
4. Free Tier
Free tier users are not eligible for refunds as no payment is collected.
5. Partial Refunds
Partial refunds may be issued at our discretion for unused portions of subscription terms.
6. Contact for Refunds
Email: refunds@doxsify.com